Privacy Policy

I understand that the transmission of protected health information (PHI) via unsecured and

unencrypted email or text messaging has a number of risks to be considered before making a

final decision regarding its use. These include but are not limited to:

 

The email and phone systems used by you, the client, and the Provider may not be

equipped with encryption or firewall devices, etc. Therefore, there is no way to guarantee

confidentiality at either end of the communication. Text and email message can be circulated, forwarded, or stored in electronic files. Text and email messages can be immediately broadcast worldwide and received by many intended and unintended recipients. Senders can easily misaddress a text or email message. Text messages are easier to falsify than handwritten or signed documents. Backup copies may exist even after sender and/or recipient has deleted their copies. Text and unsecured email messages can be intercepted, altered, forwarded, or used without detection or authorization. Email and text messages can be used as evidence in court and are subject to subpoena in the event of court cases. Text and email messages can be lost in transmission. The transmission or receipt of text and email on a mobile device, such as a smartphone or tablet, poses an additional risk because such mobile devices are frequently lost or stolen. You are encouraged to employ password protection and auto-lock on any mobile devices on which you send or receive information from the Provider.

 

The Provider has taken reasonable safeguards to protect the privacy and security of any

transmitted information. However, because of the risks outlined above, cannot guarantee the

security and confidentiality of email and text message communication and will not be liable for

improper disclosure that is not caused by my intentional misconduct. The provider recommends that when electronically transmitting information to his practice, information be kept to the minimum necessary, i.e., appointment times and dates only. In consenting to email and/or text communication, you understand that you are responsible for protecting your electronic device by password or other means of access. The Transformation Collective, LLC is not liable for breaches of confidentiality caused by a client or other third party.

 

I acknowledge that I have read and fully understand this consent form. By signing this consent

form, I expressly authorize The Transformation Collective, LLC to communicate with me via

email and/or text message. I understand the risks as outlined above and waive all claims that

may arise against the provider resulting from the use or misuse of unsecured and unencrypted email or text messaging. I understand I have the right to delineate in writing any information that

 

I do not want sent via email or text message. I also understand this Waiver is voluntary and that I may revoke my consent, in whole or in part, at any time by providing written notice to the

Provider. Lastly, by signing this document, I acknowledge that the phone number and e-mail

listed at the top of this form are approved and authorized for the transmission of unsecured and unencrypted text messages, e-mails and voicemails. 'If you have questions or need support, you can contact us at clare@transformationcollectivestudio.com

​​​

• Contact 508-974-3323 to opt out

​

If you have questions or need support, you can contact us at 508-974-3323 or clare@transformationcollectivestudio.com

​

TERMS: 

Terms & Conditions: 

You may receive messages related to appointment reminders, administrative updates, and responses to your inquiries.

​

You will receive messages related to appointment reminders, service notifications, and administrative communications.

​

Privacy Policy

​

1. Purpose

This Privacy Policy explains how information is collected, used, and protected when you visit this website or communicate with the practice through phone, text, or online forms.

This website is informational only and is not intended to provide clinical services or establish a therapeutic relationship.

2. Information Collected

a. Information You Provide

Information may be collected when you voluntarily submit it, including:

• Name

• Phone number

• Email address

• Information included in messages or contact forms

b. Automatically Collected Information

Basic technical data may be collected automatically, such as:

• IP address

• Browser type

• Pages visited

• Date and time of access

This information is used for website functionality and security.

3. Communication Systems (Phone and Text)

This practice uses a third-party phone system, including Grasshopper, to manage calls and text messages.

• Calls and text messages may be routed through this system

• Messages may be stored by the service provider

• Standard carrier and data rates may apply

Important:
Text messaging and standard phone communication are not guaranteed to be secure or HIPAA-compliant. Sensitive or personal health information should not be shared through these methods.

4. Use of Information

Information collected may be used to:

• Respond to inquiries

• Provide administrative communication

• Schedule or coordinate services

• Maintain website functionality and security

Information is not used for advertising or marketing purposes.

5. Confidentiality and Health Information

If you become a client of the practice, your protected health information (PHI) is governed by a separate Notice of Privacy Practices, in accordance with the Health Insurance Portability and Accountability Act.

Information submitted through this website is not considered secure or confidential healthcare communication.

6. Data Sharing

Information is not sold or shared for marketing purposes.

Information may be shared only when necessary to:

• Operate communication systems (e.g., phone or email providers)

• Comply with legal obligations

• Protect the safety of individuals or the public

7. Data Security

Reasonable administrative, technical, and physical safeguards are used to protect information. However, no internet transmission or electronic storage method can be guaranteed to be fully secure.

8. Third-Party Services

This website and communication systems may rely on third-party providers for hosting, communication, or technical operations. These providers may have access to limited information necessary to perform their services.

9. Your Choices

You may:

• Choose not to submit personal information through the website

• Request that communication occur through alternative methods

• Limit the information you share via phone or text

10. Changes to This Policy

This policy may be updated periodically. Updates will be posted on this page with a revised effective date.

11. Contact

For questions regarding this Privacy Policy, contact: clare@transformationcollectivestudio.com or 508-974-3323.